At SwiftTech, we strive to provide high-quality products and reliable IT services. This Refund & Return Policy outlines the terms under which you may request a refund or return.
Once a service (such as installation, configuration, or IT support) has been delivered or partially performed, it is generally non-refundable.
If you cancel a booked service before work has begun, you may be eligible for a partial or full refund depending on the preparation already carried out.
Physical products purchased from SwiftTech may be returned within 14 days of delivery if they are defective or not as described.
Items must be unused, in their original packaging, and accompanied by proof of purchase.
After inspecting the returned item, we will either issue a replacement or a refund to your original payment method.
Customized or special-order items cannot be returned or refunded unless defective.
Products damaged due to misuse, neglect, or improper installation are not eligible for return.
Contact our support team at info@swifttechlb.com or call +961 3 918 163 to initiate a return or refund request.
Provide your order details, a description of the issue, and any relevant photos.
We will confirm eligibility and provide instructions for shipping or drop-off.
Once we receive and inspect the item, we will notify you of the approval or rejection of your refund.
If you have any questions about our Refund & Return Policy, please contact us at:
📞 Phone: +961 3 918 163
📧 Email: info@swifttechlb.com
